A record retrieval service assists law firms and companies that don’t have the time or personnel to handle their document obtainment needs, such as those pertaining to Social Security files, police files, medical records, etc. In some instances, a retrieval service-commonly offered by legal support agencies-supplies clients with forms requiring their authorization and/or the signature of the subject of the obtainment request, while in others the service handles the entire procurement process. In addition to saving law firms and company’s time, a retrieval service also saves them money by removing the need to hire personnel for document obtainment.
Five Common Record Retrieval Services Offered by Legal Support Agencies
Record retrieval services vary from agency to agency, with some being found at a majority of agencies due to their common demand, such as claimant authorization requests, subpoena requests, electronic delivery of records, correspondence management, and a variety of ancillary information support services.
1. Claimant Authorization Requests
Claimant authorization requests occur in a variety of procurement contexts, such as the procurement of Social Security files, personnel and payroll files, and workers compensation files, to name a few. A retrieval service specializes in meeting authorization requests in a timely manner to keep their clients supplied with critical information as needed.
2. Subpoena Requests
Depending on what type of information is subpoenaed, the responding party may respond by questioning the legality of the subpoena, as well as by requiring the signature of the subpoena’s subject. In addition to handling these matters, a retrieval service also supplies copy fees and witness fees upon subpoena submission, inquiring of the subpoena to learn of its status days before its expected procurement of records.
3. Electronic Delivery of Records
Gone are the days when files were delivered in hard copy alone, a scenario that resulted in significantly extended document examinations that impeded on the timelines of legal matters. Electronic records, deliverable over the Internet, accommodate a variety of search options to remove burdensomeness of searching records in hard copy. Electronic delivery of records is especially valuable to legal cases that feature tight deadlines.
4. Correspondence Management
Legal Correspondence and business correspondence often feature a high percentage of official requests for official information, making it ideal to delegate the correspondence to a service agency that specializes in handling it. Legal support agencies handle correspondence management to the extent requested by the client.
5. Ancillary Information Support Services
Some commonly offered and commonly used information services at legal support agencies include: public record searches, motor vehicle record searches, court docket searches, and police report and fire report obtainment. Depending on a legal support agency’s areas of focus and its clientele, it may offer other ancillary information services as well.